Privacy Policy

1. Information We Collect

a. Personal Information

We may collect information that identifies you, such as :

• Name, email address, phone number, and company information
• Inquiry or contact form details
• Preferences and customization requests for lighting products

b. Non-Personal Information

We may also collect information that does not directly identify you, including :

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the website, and interaction data
• Cookies and analytics data to improve website performance

2. How We Use Your Information

We use the collected information for the following purposes :

• Responding to inquiries and providing customer support
• Processing orders and managing custom lighting requests
• Improving our website, products, and services
• Sending promotional updates and marketing communications (with consent)
• Ensuring security, fraud prevention, and legal compliance

Please note: All orders require 100% advance payment and are non-refundable.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us with website hosting, analytics, or logistics
• Legal authorities when required by law or to protect our rights, property, or safety
• Business transfers in the event of mergers, acquisitions, or restructuring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of storage or transmission is completely secure.

6. Your Rights

Depending on your location, you may have the right to :

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise your rights, please contact us at : support@virtuallights.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Effective Date."

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us :

• Virtual Lights
  
• Email : support@virtuallights.in
  
• Address : M-001, GF, Sg Business Hub Bhagwat vidyapith, Sarkhej - Gandhinagar Hwy, opp. Agrawal Mall, Gota, Ahmedabad, Gujarat 380060